Privacy Policy

This Privacy Policy describes how proclubsjerseys.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Us

If you have any questions about this Privacy Policy or if you would like to make a complaint, please contact us at:

Email: support@proclubsjerseys.com

Postal Address:
O V H LTD
6 New London House,
London Street,
London EC3R 7LP, United Kingdom


Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 16 years. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.


Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
  • We use Facebook Pixel and other advertising platforms to show ads that may be of interest to you. You can opt-out of Facebook ads by visiting Facebook Settings.

For more information about targeted advertising and how to opt out, you can visit the Network Advertising Initiative‘s educational page here.


Using Personal Information

We use your Personal Information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services, and offers.


Lawful Basis for Processing Personal Information (For EEA Residents)

Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.


Your Rights (For EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information above.


Cookies

We use cookies to improve your browsing experience on our Site. Cookies are small pieces of data stored on your device. They help us remember your preferences and enhance the functionality of the Site.

You can control and manage cookies through your browser settings. For more information on how to modify your browser settings, please visit allaboutcookies.org.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, or other operational reasons.


Complaints

If you would like to make a complaint, please contact us via email or postal mail at the address provided above. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.


Last updated: 22/01/2023